Reflecting on my experience as a Chapman Learning Commons Project Assistant, I can say that working there for 1.5 years was an incredible opportunity for me to develop and improve my skills. Not only did I gain experience in customer service, but I also learned how to troubleshoot various technical issues and provide support for a wide range of technologies. Additionally, my time as a Project Assistant allowed me to hone my project management and resource development skills, as I worked on creating and delivering innovative projects and initiatives to support student learning. Overall, I am grateful for the skills and experience I gained during my time at the Chapman Learning Commons and I believe they will be valuable in my future career endeavors.
In Term 1, I completed the Collegium Visits, which involved attending around eight workshops, one for each Collegium. This experience gave me an opportunity to learn about various topics and engage with different individuals across the campus community. Additionally, I wrote a blog post on Podcasts, which allowed me to reflect on my personal interests and share my thoughts with others. During the first meeting of the term, I also had to re-do an ice-breaker, which allowed me to improve my communication skills and better connect with my colleagues.
In Term 2, I created a workshop on Chrome Hacks for CLC workers, which involved teaching my colleagues different shortcuts and commands to improve their productivity when using Chrome. As a result of this workshop, I also wrote a blog post on different chrome shortcuts, which gave me an opportunity to share my knowledge with a broader audience. Overall, these experiences helped me develop my presentation and teaching skills, while also expanding my technical knowledge.
Some resources I created:
Cheat (Sheet) Your Way to Success!
Some blogs that I wrote:
Hybrid Schedules: How to Get the Best of Both Worlds
Creating Podcasts: A Beginner’s Guide
Creating Podcasts: How to Make a Podcast with a Zero-Dollar Budget
Based on the tasks I completed as a Chapman Learning Commons Project Assistant, I gained a variety of skills and knowledge. I developed excellent customer service skills by interacting with a wide range of people and helping them find the resources they need. Additionally, I gained experience with various technologies, including printers, multimedia workstations, and software troubleshooting. I also developed my project management and resource development skills by creating and delivering innovative projects and initiatives to support student learning. Overall, my experience as a Chapman Learning Commons Project Assistant helped me develop transferable skills that will be valuable in many different work environments.